Return Policy


RETURN POLICY

The Nulo Guarantee 

If you or your pet are not completely satisfied with your Nulo purchase, simply email us at customercare@nulo.com or call us at (512) 476-6856 for a full refund.

Refunds (if applicable)

Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 30 days. 

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Next, contact your credit card company. It may take some time before your refund is officially posted. Lastly, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at customercare@nulo.com.

Nulo Food Finder
Score Summary
Pet Type
Dog
Commodity Grain Free
No

Woof! Yep, we thought you were a dog person.

Now let's get an understanding of what you're currently feeding your dog. Go grab your current dog food bag!

Enter your info below to receive a 20% off coupon code for your next trial bag purchase on Nulo.com.
12% Completed
Nulo Food Finder
Score Summary
Pet Type
Cat
Commodity Grain Free
No

MeWow! We thought you were a cat person.

Now let's get an understanding of what you're currently feeding ... go grab your cat food bag!

Enter your info below to receive a 20% off coupon code for your next trial bag purchase on Nulo.com.
12% Completed